Code Context <div class="mom-username"> <label><input type="text" name="data[User][username_email]" value="<?php echo $username;?>" required placeholder="Username/Email"></label></div>
<?php
if($captcha==true){
$viewFile = '/var/www/vhosts/voipindia.com/httpdocs/app/View/Layouts/website.ctp'
$dataForView = array(
'datas' => array(
(int) 0 => array(
'Faq' => array(
[maximum depth reached]
)
),
(int) 1 => array(
'Faq' => array(
[maximum depth reached]
)
),
(int) 2 => array(
'Faq' => array(
[maximum depth reached]
)
),
(int) 3 => array(
'Faq' => array(
[maximum depth reached]
)
),
(int) 4 => array(
'Faq' => array(
[maximum depth reached]
)
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),
'data' => array(
'Faq' => array(
'id' => '4',
'brand' => 'Synway',
'partcode' => 'SY-FXS_MOD',
'username' => 'admin',
'name' => 'informational',
'slug' => 'informational-2',
'type' => 'Common Questions',
'desc' => '<div class="views-row views-row-1 views-row-odd views-row-first row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">Do Grandstream products support IAX/IAX2?</h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">IAX/IAX2 are proprietary protocols and Grandstream does not currently support these protocols.</p>
</div>
</div>
<div class="views-row views-row-2 views-row-even row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">How do you setup daylight savings for all products?</h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">US Time Zones:<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Pacific: PST+8PDT+7,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Mountain: MST+7MDT+6,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Central: CST+6CDT+5,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Eastern: EST+5EDT+4,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Note: For GXP2200 that doesn't have self-defined time zone option, please select the matching time zone under time zone selection list.<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Pacific Example:<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" /><strong style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">Time Zone</strong><br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Since US is west of the Prime Meridian, it will use “+” positive for the offset. Pacific Standard Time (PST) offset is UTC -8:00, so you will change that to PST+8. If you look up PST day light savings, you will find out that it will change to Pacific Daylight Time (PDT) and will move one hour forward (Fall/Autumn BACK, Spring FORWARD). The PDT offset is UTC -7:00, so you will use PDT+7. <strong style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">Daylight Savings</strong><br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Before we continue, make sure to add a “,” comma. The rest of the syntax is adding the dates where daylight savings takes place. First section is for when daylight savings starts. Second section is for daylight savings ends. “M” is for month and “3” is March, 3rd month of the year. The next number is for the number of the week which is “2”, the second week of the Month. Last number is “0” which stands for the first day of the week which is Sunday. Sunday =0,Monday=1, Tuesday =2, etc. Add another comma “,” to separate between starting and ending daylight savings. Daylight savings ending starts with “M11” which is November, followed by “1” (first week) and “0” (Sunday). If you look up daylight savings US, you’ll find out that it starts on March 10th, (3rd month, 2nd week on Sunday = M3.2.0) and ends on November 3rd (11th month, 1st week on Sunday = M11.1.0).</p>
</div>
</div>
<div class="views-row views-row-3 views-row-odd row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">What is provisioning and how do I provision my Grandstream device? </h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">Grandstream SIP Devices can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS download. All Grandstream SIP devices support a proprietary binary format configuration file. New product families such as GXP21xx/14xx/11xx, GXV31xx, HT50x and GXW40xx accept configuration files in XML format in addition to the legacy proprietary binary format. <a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/sites/default/files/faq/gs_provisioning_guide_public.pdf" target="_blank" rel="noopener">Click here for more details.</a></p>
</div>
</div>
<div class="views-row views-row-4 views-row-even row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">What is the RMA procedure? </h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">All RMA's are handled by the Grandstream Certified Partner that sold the product(s). Additional information can be found : <a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/company/grandstream-warranty-policy">here</a></p>
</div>
</div>
<div class="views-row views-row-5 views-row-odd row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">What is TR-069 and do Grandstream devices support it? </h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">It is a protocol for communication between CPE (Customer Premise Equipment) and an ACS (Auto Configuration Server) that provides secure auto-configuration as well as other CPE management functions within a common framework. Grandstream devices do support this protocol.<a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/sites/default/files/faq/tr69_doc.pdf" target="_blank" rel="noopener">Click here for more details.</a></p>
</div>
</div>
<div class="views-row views-row-6 views-row-even views-row-last row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">Where can I find user manuals for all products?</h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;"><a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/support/resources">Click here</a> and select your Grandstream product. You will now have all resource for this product including manuals</p>
</div>
</div>',
'datetime' => '2020-08-06 16:05:14'
)
),
'content_for_layout' => '<div class="row">
<!--- blog listing --->
<div class="col-sm-9">
<div class="base-box blog-post p-single bp-horizontal-share post-578 post type-post status-publish format-standard has-post-thumbnail category-news tag-momizat tag-templates tag-themes tag-tutorial tag-wordpress">
<h1 class="post-tile entry-title">informational</h1>
<div class="entry-content">
<p> <div class="views-row views-row-1 views-row-odd views-row-first row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">Do Grandstream products support IAX/IAX2?</h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">IAX/IAX2 are proprietary protocols and Grandstream does not currently support these protocols.</p>
</div>
</div>
<div class="views-row views-row-2 views-row-even row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">How do you setup daylight savings for all products?</h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">US Time Zones:<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Pacific: PST+8PDT+7,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Mountain: MST+7MDT+6,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Central: CST+6CDT+5,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Eastern: EST+5EDT+4,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Note: For GXP2200 that doesn't have self-defined time zone option, please select the matching time zone under time zone selection list.<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Pacific Example:<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" /><strong style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">Time Zone</strong><br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Since US is west of the Prime Meridian, it will use “+” positive for the offset. Pacific Standard Time (PST) offset is UTC -8:00, so you will change that to PST+8. If you look up PST day light savings, you will find out that it will change to Pacific Daylight Time (PDT) and will move one hour forward (Fall/Autumn BACK, Spring FORWARD). The PDT offset is UTC -7:00, so you will use PDT+7. <strong style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">Daylight Savings</strong><br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Before we continue, make sure to add a “,” comma. The rest of the syntax is adding the dates where daylight savings takes place. First section is for when daylight savings starts. Second section is for daylight savings ends. “M” is for month and “3” is March, 3rd month of the year. The next number is for the number of the week which is “2”, the second week of the Month. Last number is “0” which stands for the first day of the week which is Sunday. Sunday =0,Monday=1, Tuesday =2, etc. Add another comma “,” to separate between starting and ending daylight savings. Daylight savings ending starts with “M11” which is November, followed by “1” (first week) and “0” (Sunday). If you look up daylight savings US, you’ll find out that it starts on March 10th, (3rd month, 2nd week on Sunday = M3.2.0) and ends on November 3rd (11th month, 1st week on Sunday = M11.1.0).</p>
</div>
</div>
<div class="views-row views-row-3 views-row-odd row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">What is provisioning and how do I provision my Grandstream device? </h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">Grandstream SIP Devices can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS download. All Grandstream SIP devices support a proprietary binary format configuration file. New product families such as GXP21xx/14xx/11xx, GXV31xx, HT50x and GXW40xx accept configuration files in XML format in addition to the legacy proprietary binary format. <a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/sites/default/files/faq/gs_provisioning_guide_public.pdf" target="_blank" rel="noopener">Click here for more details.</a></p>
</div>
</div>
<div class="views-row views-row-4 views-row-even row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">What is the RMA procedure? </h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">All RMA's are handled by the Grandstream Certified Partner that sold the product(s). Additional information can be found : <a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/company/grandstream-warranty-policy">here</a></p>
</div>
</div>
<div class="views-row views-row-5 views-row-odd row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">What is TR-069 and do Grandstream devices support it? </h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">It is a protocol for communication between CPE (Customer Premise Equipment) and an ACS (Auto Configuration Server) that provides secure auto-configuration as well as other CPE management functions within a common framework. Grandstream devices do support this protocol.<a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/sites/default/files/faq/tr69_doc.pdf" target="_blank" rel="noopener">Click here for more details.</a></p>
</div>
</div>
<div class="views-row views-row-6 views-row-even views-row-last row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">Where can I find user manuals for all products?</h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;"><a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/support/resources">Click here</a> and select your Grandstream product. You will now have all resource for this product including manuals</p>
</div>
</div></p>
<blockquote class="mom_quote " style="font-family:verdana;font-size:14px;font-style:italic;border-left-color:#dd9933; color:#474747; background-color:#F5F5F5; "><span class="quote-arrow" style="border-left-color:#dd9933;"></span>This Demo Content Brought to you by <a href="https://voipindia.com/" target="_blank" rel="dofollow">VoipIndia Team</a></blockquote>
</div>
</div>
</div>
<!--/- blog listing --->
<!--- url listing --->
<div class="col-sm-3 sidebar">
<div class="widget widget_categories">
<div class="widget-head">
<h3 class="widget-title"><span>Common Questions</span></h3>
</div>
<ul>
<li class="cat-item cat-item-3"><a href="/faq/view/firmware">firmware</a></li>
<li class="cat-item cat-item-3"><a href="/faq/view/informational-2">informational</a></li>
</ul>
</div>
<div class="widget widget_categories">
<div class="widget-head">
<h3 class="widget-title"><span>Product Related Questions</span></h3>
</div>
<ul>
<li class="cat-item cat-item-3"><a href="/faq/view/gdms-grandstream-device-management-system">GDMS Grandstream Device Management System</a></li>
<li class="cat-item cat-item-3"><a href="/faq/view/how-to-enable-bluejeans-in-yealink-mtr-console">How to enable Bluejeans in Yealink MTR console</a></li>
</ul>
</div>
<div class="widget widget_categories">
<div class="widget-head">
<h3 class="widget-title"><span>Troubleshooting</span></h3>
</div>
<ul>
</ul>
</div>
<div class="widget widget_categories">
<div class="widget-head">
<h3 class="widget-title"><span>Provisioning</span></h3>
</div>
<ul>
</ul>
</div>
<div class="widget widget_categories">
<div class="widget-head">
<h3 class="widget-title"><span>Interoperability</span></h3>
</div>
<ul>
<li class="cat-item cat-item-3"><a href="/faq/view/microsoft-teams-room-is-unable-to-join-webex-or-zoom-meeting-error-code-700001">Microsoft Teams Room is unable to join WebEx or Zoom meeting - Error Code: 700001</a></li>
</ul>
</div>
<div class="widget widget_categories">
<div class="widget-head">
<h3 class="widget-title"><span>GNU General Public License</span></h3>
</div>
<ul>
</ul>
</div>
<div class="widget widget_categories">
<div class="widget-head">
<h3 class="widget-title"><span>Other</span></h3>
</div>
<ul>
</ul>
</div>
</div>
<!--/- url listing --->
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'Faq' => array(
'id' => '8',
'name' => 'Microsoft Teams Room is unable to join WebEx or Zoom meeting - Error Code: 700001',
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'type' => 'Interoperability'
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'name' => 'GDMS Grandstream Device Management System',
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$data = array(
'Faq' => array(
'id' => '4',
'brand' => 'Synway',
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'name' => 'informational',
'slug' => 'informational-2',
'type' => 'Common Questions',
'desc' => '<div class="views-row views-row-1 views-row-odd views-row-first row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">Do Grandstream products support IAX/IAX2?</h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">IAX/IAX2 are proprietary protocols and Grandstream does not currently support these protocols.</p>
</div>
</div>
<div class="views-row views-row-2 views-row-even row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">How do you setup daylight savings for all products?</h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">US Time Zones:<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Pacific: PST+8PDT+7,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Mountain: MST+7MDT+6,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Central: CST+6CDT+5,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Eastern: EST+5EDT+4,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Note: For GXP2200 that doesn't have self-defined time zone option, please select the matching time zone under time zone selection list.<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Pacific Example:<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" /><strong style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">Time Zone</strong><br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Since US is west of the Prime Meridian, it will use “+” positive for the offset. Pacific Standard Time (PST) offset is UTC -8:00, so you will change that to PST+8. If you look up PST day light savings, you will find out that it will change to Pacific Daylight Time (PDT) and will move one hour forward (Fall/Autumn BACK, Spring FORWARD). The PDT offset is UTC -7:00, so you will use PDT+7. <strong style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">Daylight Savings</strong><br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Before we continue, make sure to add a “,” comma. The rest of the syntax is adding the dates where daylight savings takes place. First section is for when daylight savings starts. Second section is for daylight savings ends. “M” is for month and “3” is March, 3rd month of the year. The next number is for the number of the week which is “2”, the second week of the Month. Last number is “0” which stands for the first day of the week which is Sunday. Sunday =0,Monday=1, Tuesday =2, etc. Add another comma “,” to separate between starting and ending daylight savings. Daylight savings ending starts with “M11” which is November, followed by “1” (first week) and “0” (Sunday). If you look up daylight savings US, you’ll find out that it starts on March 10th, (3rd month, 2nd week on Sunday = M3.2.0) and ends on November 3rd (11th month, 1st week on Sunday = M11.1.0).</p>
</div>
</div>
<div class="views-row views-row-3 views-row-odd row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">What is provisioning and how do I provision my Grandstream device? </h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">Grandstream SIP Devices can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS download. All Grandstream SIP devices support a proprietary binary format configuration file. New product families such as GXP21xx/14xx/11xx, GXV31xx, HT50x and GXW40xx accept configuration files in XML format in addition to the legacy proprietary binary format. <a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/sites/default/files/faq/gs_provisioning_guide_public.pdf" target="_blank" rel="noopener">Click here for more details.</a></p>
</div>
</div>
<div class="views-row views-row-4 views-row-even row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">What is the RMA procedure? </h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">All RMA's are handled by the Grandstream Certified Partner that sold the product(s). Additional information can be found : <a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/company/grandstream-warranty-policy">here</a></p>
</div>
</div>
<div class="views-row views-row-5 views-row-odd row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">What is TR-069 and do Grandstream devices support it? </h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">It is a protocol for communication between CPE (Customer Premise Equipment) and an ACS (Auto Configuration Server) that provides secure auto-configuration as well as other CPE management functions within a common framework. Grandstream devices do support this protocol.<a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/sites/default/files/faq/tr69_doc.pdf" target="_blank" rel="noopener">Click here for more details.</a></p>
</div>
</div>
<div class="views-row views-row-6 views-row-even views-row-last row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">Where can I find user manuals for all products?</h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;"><a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/support/resources">Click here</a> and select your Grandstream product. You will now have all resource for this product including manuals</p>
</div>
</div>',
'datetime' => '2020-08-06 16:05:14'
)
)
$content_for_layout = '<div class="row">
<!--- blog listing --->
<div class="col-sm-9">
<div class="base-box blog-post p-single bp-horizontal-share post-578 post type-post status-publish format-standard has-post-thumbnail category-news tag-momizat tag-templates tag-themes tag-tutorial tag-wordpress">
<h1 class="post-tile entry-title">informational</h1>
<div class="entry-content">
<p> <div class="views-row views-row-1 views-row-odd views-row-first row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">Do Grandstream products support IAX/IAX2?</h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">IAX/IAX2 are proprietary protocols and Grandstream does not currently support these protocols.</p>
</div>
</div>
<div class="views-row views-row-2 views-row-even row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">How do you setup daylight savings for all products?</h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">US Time Zones:<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Pacific: PST+8PDT+7,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Mountain: MST+7MDT+6,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Central: CST+6CDT+5,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Eastern: EST+5EDT+4,M3.2.0,M11.1.0<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Note: For GXP2200 that doesn't have self-defined time zone option, please select the matching time zone under time zone selection list.<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Pacific Example:<br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" /><strong style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">Time Zone</strong><br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Since US is west of the Prime Meridian, it will use “+” positive for the offset. Pacific Standard Time (PST) offset is UTC -8:00, so you will change that to PST+8. If you look up PST day light savings, you will find out that it will change to Pacific Daylight Time (PDT) and will move one hour forward (Fall/Autumn BACK, Spring FORWARD). The PDT offset is UTC -7:00, so you will use PDT+7. <strong style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">Daylight Savings</strong><br style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;" />Before we continue, make sure to add a “,” comma. The rest of the syntax is adding the dates where daylight savings takes place. First section is for when daylight savings starts. Second section is for daylight savings ends. “M” is for month and “3” is March, 3rd month of the year. The next number is for the number of the week which is “2”, the second week of the Month. Last number is “0” which stands for the first day of the week which is Sunday. Sunday =0,Monday=1, Tuesday =2, etc. Add another comma “,” to separate between starting and ending daylight savings. Daylight savings ending starts with “M11” which is November, followed by “1” (first week) and “0” (Sunday). If you look up daylight savings US, you’ll find out that it starts on March 10th, (3rd month, 2nd week on Sunday = M3.2.0) and ends on November 3rd (11th month, 1st week on Sunday = M11.1.0).</p>
</div>
</div>
<div class="views-row views-row-3 views-row-odd row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">What is provisioning and how do I provision my Grandstream device? </h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">Grandstream SIP Devices can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS download. All Grandstream SIP devices support a proprietary binary format configuration file. New product families such as GXP21xx/14xx/11xx, GXV31xx, HT50x and GXW40xx accept configuration files in XML format in addition to the legacy proprietary binary format. <a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/sites/default/files/faq/gs_provisioning_guide_public.pdf" target="_blank" rel="noopener">Click here for more details.</a></p>
</div>
</div>
<div class="views-row views-row-4 views-row-even row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">What is the RMA procedure? </h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">All RMA's are handled by the Grandstream Certified Partner that sold the product(s). Additional information can be found : <a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/company/grandstream-warranty-policy">here</a></p>
</div>
</div>
<div class="views-row views-row-5 views-row-odd row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">What is TR-069 and do Grandstream devices support it? </h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;">It is a protocol for communication between CPE (Customer Premise Equipment) and an ACS (Auto Configuration Server) that provides secure auto-configuration as well as other CPE management functions within a common framework. Grandstream devices do support this protocol.<a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/sites/default/files/faq/tr69_doc.pdf" target="_blank" rel="noopener">Click here for more details.</a></p>
</div>
</div>
<div class="views-row views-row-6 views-row-even views-row-last row margin-top-views-row-seperator" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-left: -15px; margin-right: -15px; margin-top: 50px; color: #333333; font-family: 'Open Sans', sans-serif; font-size: 14px; background-color: #ffffff; border: 0px solid #e1e1e1;">
<div class="views-field views-field-field-faq-question light-blue-text" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<h4 class="field-content" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-family: inherit; font-weight: 300; line-height: 1.3; color: #037ac5; margin: 0px 0px 22px; font-size: 20px; text-rendering: optimizelegibility; border: 0px solid #e1e1e1;">Where can I find user manuals for all products?</h4>
</div>
<div class="views-field views-field-field-faq-answer" style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid #e1e1e1;">
<p style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 0px; font-size: 16px; border: 0px solid #e1e1e1;"><a style="box-sizing: border-box; zoom: 1; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background: transparent; color: #7996b7; text-decoration-line: none; border: 0px solid #e1e1e1;" href="http://www.grandstream.com/support/resources">Click here</a> and select your Grandstream product. You will now have all resource for this product including manuals</p>
</div>
</div></p>
<blockquote class="mom_quote " style="font-family:verdana;font-size:14px;font-style:italic;border-left-color:#dd9933; color:#474747; background-color:#F5F5F5; "><span class="quote-arrow" style="border-left-color:#dd9933;"></span>This Demo Content Brought to you by <a href="https://voipindia.com/" target="_blank" rel="dofollow">VoipIndia Team</a></blockquote>
</div>
</div>
</div>
<!--/- blog listing --->
<!--- url listing --->
<div class="col-sm-3 sidebar">
<div class="widget widget_categories">
<div class="widget-head">
<h3 class="widget-title"><span>Common Questions</span></h3>
</div>
<ul>
<li class="cat-item cat-item-3"><a href="/faq/view/firmware">firmware</a></li>
<li class="cat-item cat-item-3"><a href="/faq/view/informational-2">informational</a></li>
</ul>
</div>
<div class="widget widget_categories">
<div class="widget-head">
<h3 class="widget-title"><span>Product Related Questions</span></h3>
</div>
<ul>
<li class="cat-item cat-item-3"><a href="/faq/view/gdms-grandstream-device-management-system">GDMS Grandstream Device Management System</a></li>
<li class="cat-item cat-item-3"><a href="/faq/view/how-to-enable-bluejeans-in-yealink-mtr-console">How to enable Bluejeans in Yealink MTR console</a></li>
</ul>
</div>
<div class="widget widget_categories">
<div class="widget-head">
<h3 class="widget-title"><span>Troubleshooting</span></h3>
</div>
<ul>
</ul>
</div>
<div class="widget widget_categories">
<div class="widget-head">
<h3 class="widget-title"><span>Provisioning</span></h3>
</div>
<ul>
</ul>
</div>
<div class="widget widget_categories">
<div class="widget-head">
<h3 class="widget-title"><span>Interoperability</span></h3>
</div>
<ul>
<li class="cat-item cat-item-3"><a href="/faq/view/microsoft-teams-room-is-unable-to-join-webex-or-zoom-meeting-error-code-700001">Microsoft Teams Room is unable to join WebEx or Zoom meeting - Error Code: 700001</a></li>
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<h3 class="widget-title"><span>GNU General Public License</span></h3>
</div>
<ul>
</ul>
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<div class="widget widget_categories">
<div class="widget-head">
<h3 class="widget-title"><span>Other</span></h3>
</div>
<ul>
</ul>
</div>
</div>
<!--/- url listing --->
</div>
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$title_for_layout = 'Faq'
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$categories = array(
(int) 75 => ' Antenna ',
(int) 76 => ' ERD ADAPTER',
(int) 171 => '02 Line USB Voice Logger',
(int) 138 => '24 port FXS gateways MP 124',
(int) 145 => '30W Horn Speaker',
(int) 121 => '3DBI Magnetic Antenna',
(int) 55 => '400 with 2E1 Gateway',
(int) 156 => '42U Rack',
(int) 177 => 'Accesories',
(int) 106 => 'Accessories',
(int) 111 => 'Accessories.',
(int) 68 => 'Adaptor',
(int) 175 => 'Advance Hardware Replacement',
(int) 119 => 'Allo Card',
(int) 92 => 'AMC Charges',
(int) 143 => 'Amplifier',
(int) 53 => 'Analog Speaker',
(int) 91 => 'Analog Telephone',
(int) 10 => 'Analogue FXS/FXO Gateway',
(int) 42 => 'Android Video Phone',
(int) 100 => 'Antenna',
(int) 159 => 'Armoured Fibre Cable',
(int) 21 => 'ATA',
(int) 186 => 'Audio conference phones',
(int) 60 => 'Audio Conferencing System',
(int) 28 => 'Audio Door Phone',
(int) 86 => 'Audio headphone',
(int) 112 => 'AUDIO KIT',
(int) 69 => 'BROCHURE',
(int) 77 => 'CABLE',
(int) 117 => 'Cable Assembly',
(int) 23 => 'Call center headsets',
(int) 41 => 'Call Centre Phone',
(int) 116 => 'camera',
(int) 108 => 'Channel Echo Cancellation Module',
(int) 176 => 'CHMP Support',
(int) 109 => 'Cisco Catalyst 3850 24 Port Data IP Base',
(int) 38 => 'Collaboration camera',
(int) 130 => 'collaboration hub and displays',
(int) 132 => 'Computer accessories',
(int) 169 => 'Conference Phone',
(int) 7 => 'Conference Phone',
(int) 96 => 'Conferencing System',
(int) 81 => 'Contact Center Application',
(int) 16 => 'Contact Center Suite ',
(int) 188 => 'Contant Sharing',
(int) 88 => 'cord',
(int) 48 => 'DECT PHONE',
(int) 72 => 'Dialpad',
(int) 172 => 'dialpad',
(int) 153 => 'Digital Power Amplifier Module',
(int) 110 => 'Digital Speaker phone',
(int) 181 => 'Display Solutions',
(int) 59 => 'Dongle',
(int) 105 => 'Door phones',
(int) 25 => 'E1 media Gateway',
(int) 51 => 'E1/PRI Gateway',
(int) 66 => 'EKIT',
(int) 30 => 'Expansion module',
(int) 64 => 'FCT',
(int) 136 => 'Flex advance table Tabletop Small Room Video Conference System',
(int) 12 => 'FXS ATA and Gateway',
(int) 195 => 'FXS Gateway',
(int) 120 => 'FXS Gateways',
(int) 178 => 'FXS-FXO gatewways',
(int) 79 => 'GATEWAY',
(int) 118 => 'Gateways',
(int) 57 => 'GSM Antina',
(int) 1 => 'GSM Gateway',
(int) 128 => 'GSM Gateways',
(int) 142 => 'GSM- FCT',
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(int) 94 => 'Headphone.',
(int) 89 => 'Headphones',
(int) 192 => 'Headset',
(int) 62 => 'Headset',
(int) 182 => 'Headset',
(int) 166 => 'Headset',
(int) 26 => 'Headsets',
(int) 179 => 'Headsets',
(int) 98 => 'Headsets.',
(int) 140 => 'Headsetss',
(int) 84 => 'Heaphones',
(int) 104 => 'Horn Speaker',
(int) 147 => 'Horn Speakers',
(int) 44 => 'Hotel IP-Phone',
(int) 43 => 'Hotel Keypad Phone',
(int) 113 => 'iip Phone',
(int) 15 => 'Infanite CRM',
(int) 73 => 'Installation & Training',
(int) 135 => 'IP PBX',
(int) 19 => 'IP Phone',
(int) 196 => 'IP Phone',
(int) 180 => 'IP Phones',
(int) 87 => 'IP Phones',
(int) 114 => 'ip Phones.',
(int) 14 => 'IP-PBX',
(int) 97 => 'IP-Phones',
(int) 131 => 'IPPhones for teams',
(int) 126 => 'Lan cable',
(int) 127 => 'Lan Patch Cord',
(int) 134 => 'Laptop',
(int) 99 => 'LICENSE',
(int) 163 => 'Logitech Brio',
(int) 162 => 'logitech web camera',
(int) 80 => 'microphone',
(int) 27 => 'Mini intercom',
(int) 47 => 'MS Phone',
(int) 36 => 'MS Teams room solutions -MTR',
(int) 18 => 'Neo',
(int) 164 => 'NERON QCOM UH 912 USB HESDSETS',
(int) 157 => 'Network Switch',
(int) 5 => 'Opensource Telephony Card',
(int) 52 => 'PA2-Paging gateway',
(int) 148 => 'PAGEX-SIP PAGING & ANNOUNCEMENT SYSTEM',
(int) 32 => 'Paging Gateway',
(int) 78 => 'PAGING HORN SPEAKER',
(int) 115 => 'POE Adaptor',
(int) 185 => 'POE Switches',
(int) 58 => 'Power Adapter ',
(int) 152 => 'Power Supply Manager',
(int) 65 => 'PRI CARD',
(int) 168 => 'PRI GATEWAY',
(int) 9 => 'PRI/E1 Gateway',
(int) 155 => 'Programming Charges',
(int) 146 => 'Projection Speaker',
(int) 31 => 'PSTN Box',
(int) 154 => 'Remote Microphone ',
(int) 123 => 'Rent',
(int) 193 => 'Repairing Charges',
(int) 83 => 'RJ',
(int) 67 => 'Router',
(int) 54 => 'S400 Media Gateway With 4E1',
(int) 82 => 'SENTINEL 100',
(int) 74 => 'Service',
(int) 24 => 'Session Border controller',
(int) 93 => 'Session Border controller(SBC)',
(int) 70 => 'sip carrier',
(int) 149 => 'SIP Indoor Station',
(int) 6 => 'SIP Phone',
(int) 35 => 'SIP SPEAKER',
(int) 170 => 'Smart signage LED',
(int) 173 => 'Software',
(int) 122 => 'Software',
(int) 160 => 'Sound Station',
(int) 103 => 'Speaker',
(int) 29 => 'Speaker Phone ',
(int) 190 => 'Speaker Phone',
(int) 137 => 'Speaker Phones',
(int) 124 => 'Speakers',
(int) 102 => 'Stainless steel phone keypad',
(int) 158 => 'Supply & Laying of Speaker Copper Cable 2.0 SQ MM',
(int) 107 => 'T1/PRI PCI Express Card',
(int) 197 => 'Teams Phone',
(int) 56 => 'Tech Support AMC',
(int) 90 => 'Telephone',
(int) 85 => 'USB',
(int) 187 => 'usb DONGLE',
(int) 71 => 'USB SPEAKER PHONE',
(int) 46 => 'USB/Bluetooth Dongle',
(int) 45 => 'USB/Wifi Dongle',
(int) 198 => 'VC',
(int) 61 => 'VC camera',
(int) 17 => 'Video Conference System',
(int) 183 => 'Video COnferencing',
(int) 174 => 'Video Conferencing Camera',
(int) 167 => 'Video Conferencing System',
(int) 125 => 'Video Conferencing system ',
(int) 34 => 'Video Door Phone',
(int) 150 => 'Video IP-Phone',
(int) 151 => 'Voice Evacuation Frame',
(int) 20 => 'Voip Gateway',
(int) 129 => 'VOIP Gateways',
(int) 13 => 'VOIP routers',
(int) 101 => 'Voip SIP Telephone',
(int) 50 => 'Volte Gateway',
(int) 95 => 'Volte gateways',
(int) 133 => 'Wall Mount Bracket',
(int) 144 => 'Wallmount Speaker',
(int) 11 => 'WiFI IP Phones',
(int) 8 => 'Wireless Gateway',
(int) 189 => 'Wireless Mouse',
(int) 191 => 'Wireless presentation pod',
(int) 39 => 'Yealink Accessories',
(int) 40 => 'Yealink USB/BT speaker phones',
(int) 37 => 'Yealink Zoom room kit'
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(int) 1 => array(
'Brand' => array(
'id' => '46',
'slug' => 'm5-mediatrix-2',
'name' => 'M5 | Mediatrix',
'category_ids' => '[""]'
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(int) 2 => array(
'Brand' => array(
'id' => '1',
'slug' => 'neron-informatics',
'name' => 'Neron',
'category_ids' => '["15","14"]'
)
),
(int) 3 => array(
'Brand' => array(
'id' => '2',
'slug' => 'synway-2',
'name' => 'Synway',
'category_ids' => '["10","51","9","20","50","8"]'
)
)
)
$brand = array(
'Brand' => array(
'id' => '2',
'slug' => 'synway-2',
'name' => 'Synway',
'category_ids' => '["10","51","9","20","50","8"]'
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)
$brand_id = '2'
$category_ids = array(
(int) 0 => '10',
(int) 1 => '51',
(int) 2 => '9',
(int) 3 => '20',
(int) 4 => '50',
(int) 5 => '8'
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$val = '8'
$username = ''
$submit = array(
'div' => 'hide displaynone'
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include - APP/View/Layouts/website.ctp, line 232
View::_evaluate() - CORE/Cake/View/View.php, line 971
View::_render() - CORE/Cake/View/View.php, line 933
View::renderLayout() - CORE/Cake/View/View.php, line 546
View::render() - CORE/Cake/View/View.php, line 481
Controller::render() - CORE/Cake/Controller/Controller.php, line 963
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 200
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167
[main] - APP/webroot/index.php, line 107
